Troubleshooting Common Issues with Serato Update for Mac

Are you experiencing problems connecting your device to Serato DJ software despite installing the driver? You're not alone! Apple's M1 users require an additional step to install drivers, and this article will guide you through the process.

Firstly, ensure that you have allowed third-party kernel extensions via the Startup Security Utility. To do this, follow the steps outlined in our 'Allowing System Extensions for Apple M1 computers'(https://yourwebsite.com/article/allowing-system-extensions-for-apple-m1-computers) article. Once you've completed these steps, your device should be recognized and start connecting.

After clicking Allow, disconnect and re-connect your device, then open your Serato software. You may need to click the Lock symbol in the bottom left corner of your Security & Privacy menu to make this change.

When installing drivers for your Serato- compatible hardware on macOS, a pop-up similar to the screenshot below will appear, often after the driver indicates it has been installed successfully.

If you see a System Extension Blocked error message (as shown below), please click Ok. This security feature is present on macOS 10.13 High Sierra, macOS 10.14 Mojave, macOS 10.15 Catalina, macOS 11 Big Sur, and macOS 12 Monterey. Without allowing these extensions, your Serato-compatible hardware will not work with Serato DJ software on your computer.

Finally, if you encounter a Failed to connect: Audio error message in Serato software, or are unable to route audio through your Serato- compatible hardware, or control various software features with your device, follow the steps below:

1. Open System Preferences > Security & Privacy

2. Complete these steps within 30 minutes; otherwise, you will need to restart the process by reinstalling the driver.

3. When you see a message: System software from developer 'XYZ' was blocked from loading, click Allow.

By following these simple steps, you should be able to resolve any issues with connecting your device to Serato DJ software on your Mac computer. If you have any further questions or concerns, feel free to reach out to our support team for assistance.

Serato update for mac